Customer service

Yes, at Maxime Schoenen you can safely pay afterwards using Klarna. Choose this option during checkout.

Ordering from Maxime shoes is quick and easy. To order shoes, sneakers, or other cool items, you can first create an account, but this is not mandatory.
This account will be retained so you can see what you have previously ordered and, even more conveniently, you won't have to re-enter all your details next time.

If you prefer to speak to an employee, please contact our customer service at 0031-43-3219005 or view our contact options.

• Place your orders in the shopping cart
• Check your order (quantities, size, color,...)
• Then proceed to complete the order
• Check all personal details and the delivery address
• Are all details correct? Complete the order and proceed to payment.
• You will then receive an order confirmation with your track and trace code.

Please note that during busy periods, it may take slightly longer before we can send your order, but we will, of course, do everything we can to do this as quickly as possible.

At maximeschoenen.com, you can use your personal account to keep track of your order history and have your address details filled in automatically. A personal account is free and very easy to use.

1. At the top of the page, click on: Log in

2. Enter your personal details and choose a password of your choice

3. You will receive a confirmation on the screen; you can now log in with your email address and password

4. Once logged in, you can place orders and view your order history if needed

If you have any questions, please do not hesitate to contact customer service.

With your email address and password, you can easily log in and account details such as name and address can be easily changed. Unfortunately, it is not possible to change the email address itself. If you are using a new email address, it is best to create a new account. If you want your personal data to be removed from our database, please contact our customer service.

We offer various options on maximeschoenen.com

Payment methods

At Maxime Schoenen, we offer various secure and easy payment options. During checkout, you will automatically see which payment methods are available for your country and device.

iDEAL

Pay easily via your own bank. ABN AMRO, ING, Rabobank, ASN Bank, RegioBank, Triodos Bank and SNS Bank, among others, are connected. iDEAL is fast, secure and reliable.

Bancontact

Do you have a Belgian bank account? Then you can pay safely and directly with Bancontact.

Credit card (Visa, Mastercard & American Express)

You can pay with Visa, Mastercard and American Express. Your payment is secured via an SSL connection. During checkout, you will be asked for the CVC code (the last 3 digits on the back of your card).

PayPal

Pay quickly and securely via your PayPal account, without sharing your bank details.

Apple Pay & Google Pay

With Apple Pay and Google Pay, you can easily and securely checkout via your smartphone or browser.

Shop Pay

With Shop Pay, you can quickly complete your order with saved data for a faster checkout.

Klarna – Pay later

With Klarna, you have the option to pay afterwards within 14 days after your order has been shipped.

You only pay after you have received your order. Klarna also offers buyer protection, which means you do not have to pay as long as your order has not been delivered correctly.

We charge €1.50 for using Klarna.

In case of late payment, Klarna will first send a free reminder. After that, reminder fees may be charged. These amount to €13.50 (or €7.50 for orders under €20) and can amount to a maximum of 15% of the outstanding amount with a minimum of €40.

When choosing Klarna, a credit check may be performed. Klarna processes your data according to their privacy policy. More information can be found on Klarna's website.

Secure payment

All payments are made via a secure SSL connection. Your data will be sent encrypted and treated confidentially.

You can redeem your discount code by entering the exact code into the 'Discount code' field. This can be done on the 1st page of the checkout under the shopping cart, the first page during the order completion process. The discount code field can be found to the left, below the selected items in your Shopping Cart. (Already discounted items are excluded from Discount Codes, and the input field will not be displayed.)

If the order is successful, you will automatically receive a confirmation email. Did you not receive it? Please contact us, and we will check for you whether the order has been received.

Yes, we also have a shop in the heart of Maastricht. Would you like to pick up your order here? Please let us know, and your package will be ready for you.

Address:
Maxime schoenen
Achter het Vleeshuis 31
6211GR Maastricht

You can use various payment methods from abroad. We accept all major credit cards including Mastercard and American Express, and our customers from Belgium can also use Bancontact-MrCash. For this, you can use your regular bank card in your own familiar banking environment.

Shipping costs

Orders from € 50,- are shipped for free within the Netherlands.

For Belgium and Germany, free shipping applies from € 50,-.

For orders below these amounts, we charge:

• The Netherlands: € 4.95 for orders under € 50,-
  
• Belgium & Germany: € 4.95 for orders under € 50,-
  
• Luxembourg: € 9.95
  
• Great Britain, France, Spain & Italy: € 9.95
  
• United States: € 24.95

Orders are returned free of charge by DHL via our return email*

*If a part of the order is returned and the new invoice amount is lower than €75,-, the shipping costs of €4.95 (or lower / higher if it concerns a foreign country) will be deducted from the credit.

At Maxime schoenen, we choose to use ecological packaging materials, which means we use recycled materials that are easily reusable for a cleaner future for your and our children.

Yes, all our shoes include 21% VAT for the Netherlands and 20% for Belgium and Germany.

An order can consist of a maximum of 4 items. If you wish to order more than 4 items, please place a second order.

Unfortunately, it can sometimes happen that an item, shoe, boot, sneaker, slipper, or accessory you ordered has been simultaneously purchased by someone else. Due to the high volume of online orders and activity in our store in Maastricht, this can unfortunately occur, even though we do everything possible to prevent it and deliver the desired item to you. We are a true family business that does everything possible to provide you with the best possible service, and of course, a big smile upon delivery or when you visit our store in Maastricht.

At Maxime schoenen, we have various shipping methods, not only regarding speed but also regarding environmental impact. At Maxime schoenen, we are constantly working to make the world a little cleaner and more beautiful, not only with the items we sell in our store and webshop but also in other ways.

One of those other ways is our focus on sustainability. From this perspective, we want to make our processes as clear and transparent as possible for you, our customer. That's why for some delivery options, you'll see how many grams of CO2 emissions they cause, meaning how much greenhouse gas is released and your environmental impact when shipping your package in the chosen way.

At Maxime schoenen, we choose to use ecological packaging materials, which means we use recycled materials that are easily reusable for a cleaner future for your and our children.

Exchanges

If you wish to exchange your ordered items for a different size or model, we offer you 2 convenient options from which you are free to choose:
1) You order and pay for the other pair directly in our webshop, so that we can send it to you immediately, and we will refund the returned pair to your account upon receipt.
2) You return the ordered pair to us. After your return request in your customer account, we will reserve the other pair until the returned pair is back in our warehouse before we send the desired pair to you.

For a first exchange of non-discounted items, we will cover the delivery costs. (This will be 4.95 for sale items) Once we have received and processed your undamaged package, we will try to refund the money to your account as quickly as possible within 14 days of receiving your return.

Here you will find a list of DHL Parcel Shops near you!

Want to know more?
Questions, comments, and/or remarks about our return process? Please contact our customer service.

Fast, easy, and trusted!
Is your order not satisfactory or did you make the wrong choice? With our return form, you can quickly and easily send ordered items back to us. It clearly explains how to return and exchange items.

Return your order within 30 days – ask for the return sticker.
Should your order disappoint for any reason, you can exercise your right of withdrawal. This means you can return your order within 30 days.

After your return notification by email, you will receive a return email from us, which you can use to send the return package back after registering it at a parcel shop near you. We value a sustainable society and a reduction in CO2 emissions. Returning your order creates an additional transport moment. Therefore, we want to encourage you to think carefully about your purchases. The risk of returns is at your own expense!
Here you will find a list of DHL parcel shops near you!

It's no problem if you no longer have the original shipping box. It is most important that you package the ordered product correctly so that it cannot be damaged on its way back to Maxime Schoenen. You can also use another sturdy box or packaging. Please note that you do not use the shoebox itself as packaging; we will then no longer be able to offer the product to other customers properly and will request compensation for this.

When you include the original Invoice in the return shipment, we can process your return faster and automatically.

Please note! Returns are at your own risk.

The risk, and thus the burden of proof, for returns lies entirely with you. Especially for more expensive products, we recommend sending them by registered mail or with an insured service. If items are unexpectedly lost and do not return to us, we unfortunately cannot issue a refund.

Return address:
Maxime Schoenen
Achter het Vleeshuis 31
6211GR Maastricht

Refund

We will refund the full purchase amount if the package is received in good condition. Within 14 days, we will refund the purchase amount - including the shipping costs for the outward journey - to you.
Handle the shipment of ordered items with care. In case of damaged goods, costs may be charged.

DHL - Track & trace
When you drop off the package at a DHL parcel shop, you will receive a tracking code. With this code, you can track the package until it arrives at its destination.

Exchange

If you wish to exchange your ordered items for a different size or model, we offer you 2 easy options from which you are free to choose:
1) You order and pay for the other pair directly in our webshop, so we can send it to you immediately, and we will refund the returned pair to your account immediately upon receipt.
2) You return the ordered pair to us. After your return notification by email or phone, we will reserve the other pair until the returned pair is back in our warehouse before we send the desired pair to you.

For a 1st exchange, we cover the delivery costs. If we have received and processed your package without damage, we will try to refund the money to your account as soon as possible within 20 days.

Want to know more?
Questions, comments, and/or remarks about our return process? Please contact our customer service.

Yes, you certainly can. However, please note that we do not refund cash. We will deposit the amount directly back into your bank account.

Will I get my money back if I return my order?
Yes, the purchase amount will be refunded to your account. Exchanging or returning an item in-store is always free. Of course, you can also opt for an exchange.

If part of the order is returned and the new final invoice amount is less than €75, a shipping contribution of €3.95 will be deducted from the credit. (Example: you buy 2 pairs of shoes for €60 each, totaling €120, and decide to return 1 pair. The final amount will be €60. You will then be refunded €60 minus €4.95, so €55.05)

If the new invoice amount is higher than €50, all returns, including shipping costs, will be credited.

Shipping within the Netherlands and Belgium takes between 1 and 2 business days. You can also pick up and return your order at various DHL and BPOST collection points of your choice in the Netherlands & Belgium. The risk of return is at your own expense!

Additionally, we ship worldwide with DHL Express.

If your order has a total amount of less than € 75, we charge a shipping contribution of € 4.95. (For Belgium, if the amount is € 50, € 4.95 will be charged, and for Germany, € 7.95 will be charged for orders under € 50.)

`)If part of the order is returned and the new invoice amount is lower than €75 (depending on the country), the shipping costs of €4.95 (or higher for international orders) will be deducted from the credit.

Returns in store are always free.

Easily find the right size children's shoes at Maxime

Maxime has a wide collection of fun, cool, and trendy children's shoes. But which size is best for your child? On this page, you'll find all the information you need. Still have questions after reading this? Feel free to contact us – we're happy to help.

When ordering shoes online, it's important to choose the right size and ensure the shoe fits your foot properly. Follow the guidelines below to easily find the best shoe and size.

Good and healthy foot development

Good children's shoes are essential for the healthy development of children's feet. Babies' feet are made up primarily of cartilage. Therefore, it's a good idea to let little ones learning to walk indoors barefoot as much as possible. Outdoors, it's best to choose soft leather first-step shoes to start.

At Maxime, you'll find brands like Shoesme and Naturino – perfect for those first steps. Their flexibility allows feet to develop naturally. For babies who can't walk yet, socks or baby booties are sufficient, keeping their feet nice and warm.

Why flexibility and support are important

• The smaller the foot, the more flexible the sole should be.
  
• A good heel counter (firm heel support) is important for stability.
  
• Toddlers and preschoolers can already use a slightly firmer sole to further train their foot muscles.
  
• Choose leather shoes: leather breathes, prevents infections and conforms beautifully to the foot.
  

Measuring feet

Shoes that are too small are bad, but neither are shoes that are too big. So how do you measure correctly?

How to measure feet

1. Place the heel on the line (or on the zero line of the digital meter).
   
2. Measure to the very tip of the longest toe.
   
3. If you're between sizes, always choose the larger size.
   
4. Be careful not to retract the toes.
   
5. It is best to measure babies while they are sleeping: this is when their feet are relaxed.
   
6. Please allow for a slight bulge at the back of the heel – this is normal.
   

New: digital centimeter foot meter at MaximeSchoenen.nl

In addition to the printable foot meter, you can now easily use the digital cm foot meter on our website. This instantly shows the foot length and the appropriate size.

👉 Use the digital foot meter on MaximeSchoenen.nl (insert link where desired).

Choose the right size

You can find your size using the measured centimeters in our size charts:

View General Sizing for Children's Shoes

View Naturino Size Chart

These will help you always choose the best fitting size.

Especially for the first steps

Shoes for the first steps are light and flexible shoes specially made for babies who are just learning to walk. First walking shoes have just as many quality features as a ladies' or men's shoe, but are 100% adapted to baby feet. Baby feet consist mainly of cartilage and are still soft and flexible. This makes the formation and growth of the feet easy to influence. First walking shoes protect baby feet from moisture and cold, without hindering freedom of movement or development.

Flexible and sturdy baby shoes

The baby shoes are 100% leather lined and have flexible outsoles developed by various brands that bend with the feet. The reinforced heel and removable footbed provide support and stability, ensuring a good posture for your little one from the very first steps. And thanks to the addition of a soft foam layer at all pressure points, the shoes are also extra comfortable.

Choose models with a removable footbed. Doubtful? Feel free to contact us.

Pre-walkers are ultra-soft shoes for crawling and standing. First walking shoes offer more support and have a flexible sole, ideal for those first real steps.

In the Netherlands, our orders are delivered by DHL Parcel. You can choose any desired time or have the shipment delivered to a collection point.

In Belgium, this service is provided by Bpost, and in Germany, we ship with Deutsche Post.

We ship at any desired time slot and day. In our checkout, you can specify which delivery day and time slot you would like to receive the shoes. Even if you are not at home during the day, you can choose to have the shoes delivered between 6 PM and 9 PM (free of charge)

Yes, that is no problem at all. When completing your order, you can choose the shipping method 'Pick up in store'. Because the administrative processing of an internet order takes a little longer, the shoes will not be immediately ready for you. We will prepare your order in our central warehouse and send an email when the shoes are ready for pick-up.
If the order is placed before 16:00, the shoes are generally ready for pick-up from 12:00 the next day the store is open.
Store opening hours:

Monday 13:00 – 18:00
Tuesday 10:00 – 18:00
Wednesday 10:00 – 18:00
Thursday 10:00 – 21:00
Friday 09:30 – 18:00
Saturday 09:30 – 18:00
Sunday 12:00 – 17:00

For items in stock in our central warehouse, if ordered on working days before 4:00 PM, delivery is the next day.* Despite careful handling, it may happen that a package takes 1-2 working days longer to arrive.

The delivery of shipments outside the Netherlands to countries such as Belgium and Germany generally takes the same amount of time with DHL as a domestic shipment. DHL aims to deliver orders destined for Belgium and Germany within 48 hours. Orders placed with an extra express service will be delivered the same evening. Orders placed under 'Prepayment' will be shipped as soon as payment is received.

* Due to high volumes during sales periods, we aim to dispatch your order within 2 working days.

View the delivery table here

You will receive several emails from us regarding your order, so it is very important that you provide the correct email address. The first email contains your order confirmation, which confirms the ordering procedure and receipt of your order. The second email is the confirmation of your payment. Once your order has been dispatched, you will receive an email with the Track & Trace code, allowing you to track the package.

Please note: this order confirmation also serves as your proof of payment. We advise you to keep and/or print it.

Orders for the Netherlands, Belgium, and Germany over €49.00 are always delivered Free of charge. Below that, a package costs €4.95 for the Netherlands, Belgium, and Germany.

We ship worldwide via DHL Express within 5 business days. (Free for orders over 150 Euro!)

Rates in Euro: For orders under 150 Euro!

LUX: Luxembourg: 10,-
FR: France 10,-
SP: Spain 10,-
IT: Italy 10,-
EU: Rest of Europe: 10,-
UK: United Kingdom 10,-
US: United States of America: 24,-

Email us for countries not on the list above! You will then immediately receive the correct shipping price.

Once we have shipped the shoes, you will receive an email with a link to the DHL website, where more information about the delivery of the package is provided. DHL will give an estimated time of arrival for the postman. Please note! This time is indicative and may vary. No rights can be derived from this estimate!

*During the checkout process, you can specify any preferred time, day, location, and pick-up point for your delivery.

Yes. We instruct the postman, after 4 delivery attempts with no one present, to deliver the parcel to a neighbour or a DHL Parcelshop. Additionally, a signature is always required upon receipt. This way, there is no ambiguity about who received the parcel or where it is.

The DHL delivery person will always leave a notification in the mailbox, indicating that they will make a new delivery attempt or have delivered the parcel to a neighbour or a DHL Parcelshop.

Yes, if you would like an evening delivery on a specific desired date, you can easily indicate this at checkout! The postman will then visit you between 6:00 PM and 9:00 PM.

Yes! We offer this option during checkout. You can choose to have your package delivered to various DHL Parcelshops near you.

We offer Saturday delivery via DHL for a surcharge of €2.95. All other orders placed on Friday will be delivered from Monday onwards.

Yes! During checkout, you can opt for gift wrapping. We'll ensure your package is festively wrapped, with no prices on the packing slip.

Yes, please leave your message in the comments field during checkout. We will add it to the package.

Yes, in addition to the Netherlands, Belgium, and Germany, we also ship worldwide via DHL Express.

We always try to respond within 24 hours on working days. Often we succeed even faster!

The summer collection usually launches on DECEMBER 15, and the winter collection around mid-JUNE. This may vary slightly depending on the season.

Start of Seasons and Sales The summer collection and closed-toe shoes usually launch on July 1st. Around mid-July, the sandal sale also begins. The winter collection starts around mid-December. Please note: these dates may vary slightly per season, depending on the weather and demand.

Discount codes are not valid in combination with discounted items. If your order contains one or more sale items, the discount will be forfeited.

Once you have clicked on the desired item, you will see the available sizes in the dropdown menu. If you can still select the desired size, you can order the item. Should a problem arise or if the shoe has just been sold, we will contact you as soon as possible to resolve the issue.

We receive all stock at the beginning of the season and rarely have deliveries in between. This often means: while supplies last!

Would you like to know if more stock of a certain brand will be arriving? Please send an email to info@maximeschoenen.nl

As soon as shoes arrive, we try to gather information about them as quickly as possible: whether they run large, small, narrow, or wide. If nothing is mentioned in the description, the shoe fits 'normally'. Of course, it's best to call us at 0031-43-3219005. We will be happy to advise you with your questions.

The collection available in our webshop maximeschoenen.com is not always fully available in our store. If you would like to know whether your desired item is in stock at Maxime in Maastricht, we advise you to contact us by phone to inquire about the availability of the item.

Unless indicated that shoes are available 'online only', our full collection is available in our store.

No, unfortunately not. A markdown or clearance sale of seasonal remnants occurs because a product was not sold during the 'normal selling season' and is therefore offered at a reduced price.

Yes, that's no problem at all.

We do not have fixed dates for sales. The start of the sale is determined by the progress of the selling season. If you sign up for our Newsletter on the homepage, you will get Early-Bird access to all our promotions!

Protect

To protect your shoes, you can use Shoeboy's Nano Protect spray, a dirt- and moisture-repellent spray. This spray protects against rain and dirt, preventing dirt from sticking and preventing moisture from forming! Water beads off, and after thorough cleaning, the shoe is waterproof.

This spray can be used on various materials such as:

• Smooth leather
• Nubuck/suede
• Textile
  

Repeat the spray regularly to keep the feet dry.

Feeding

Shoeboy's Delicate Gel:
To nourish your shoes, it's best to use Shoeboy's cleaning gel. This gel nourishes and restores the leather's original character. After applying the gel, buff the shoe briefly to restore its brilliant shine.

Bama Leather Grease :
This leather grease is perfect for nourishing shoes and protecting them from water. The grease will keep your shoes beautifully maintained. This product is suitable for smooth leather in all colors. It keeps the leather soft and supple, but it is not suitable for suede or nubuck. Polish the shoe, apply a thin layer of grease to the shoe or damaged toe cap. Let it soak in for a while, and then polish again with a cloth. Your shoes will shine again and be ready for another use.

Cleaning

Woly Velour cleaner

The Woly Velour cleaner cleans all types of leather. It removes grease stains from shoes, clothes, and bags made of suede or nubuck. Spray the cleaner onto the stain and rub it in with a brush.

Woly gum

This eraser removes stains from shoes, bags, and suede and nubuck jackets. It even removes stubborn stains. After sanding with this eraser, brush it off with a shoe brush.

Coxy paint repair
This Coxy lacquer repair instantly covers bumps or scratches on patent leather or patent synthetic materials.

We hope we've provided you with enough information. If not, please feel free to contact us. We are not liable for misuse of the products listed above.

UGG® AUSTRALLA

Only the finest (A-grade) sheepskin is used in all UGG Australia products. The sheepskin is treated on both the fleece and skin sides, providing the soft comfort UGG Australia is known for. Sheepskin is naturally thermostatic, allowing bare feet to maintain body temperature regardless of the outside temperature. This makes UGG Australia suitable for year-round wear. No other material keeps your feet so naturally cool and warm simultaneously.

Treatment of sheepskin
Sheepskin is a natural product and consists of a very delicate material that requires special care and cleaning methods. For optimal protection, we recommend treating the boots with Shoeboy's Nano Protect before wearing them for the first time. To clean your UGG Australia products, we recommend using Shoeboy's Multi Cleaner. For the most stubborn stains, you can also use baby shampoo. Be sure to dampen the entire surface to avoid leaving rings. Cleaning the boots is by hand only; do not machine wash! (Cleaning your UGG is entirely at your own risk.)

Most common damage
As mentioned above, sheepskin is fragile. When purchasing UGG boots, seek expert advice and handle them with care to ensure they remain in good condition. Should you have any complaints, please return your product and proof of purchase to us. We can assess the extent to which the damage can be repaired.

Below you can read what the possible repair options are for the most common

damage not covered by the warranty .

Hole in the nose
The anatomy of your foot and the length of your toenails can significantly affect the wear and tear on the toe of your UGG boot. When your toenail rubs against the inside of the sheepskin, the sheepskin's protection wears away. The toe can then tear through the unprotected skin, creating a hole in the front of your UGG boot. If the wool on the inside has worn away or a hole has developed in the toe of your UGG boot, you can bring your UGG boots to us for repair, and we can estimate the repair costs.

Warranty: This complaint is not covered by the warranty, but is covered by wear and tear. Repair is possible if desired. However, repairing a hole will always remain visible.

Wool from counterfort worn
If your foot has too much play, the wool can wear away at the heel counter (heel-to-heel area). If the wool on the heel counter is worn away, you can bring your UGG boots to us for repair.

Warranty: This complaint is not covered by the warranty, but is covered by wear and tear. Repairs are possible if desired.

Insoles worn out
Here too, the better the UGG boots fit, the less friction there will be, which can prevent premature wear of the wool insoles. Depending on the intensity of use, gait, and foot anatomy, this wear will occur sooner or later.

Warranty: This complaint is not covered by the warranty. Repairs are possible if desired. In some cases (if your UGG boots have removable insoles), you can resolve this problem yourself by purchasing a pair of insoles.

Damaged nose band
During normal use, the sole's piping should not come into contact with the ground. Should this happen, the piping at the toes may become damaged. This damage can be repaired with a new piece of piping, which will always remain slightly visible.

Warranty: This complaint falls under user damage and is therefore not covered by warranty. Repairs are possible if desired.

Sheepskin torn along seam
Due to their fragility, UGG Australia footwear should be put on and taken off with care to prevent the sheepskin from tearing along the stitching. Putting on the UGG boots with both hands prevents excessive pressure on the stitching.

Warranty: This complaint is not covered by the warranty provided the leather is of good quality. Repair is possible.

Thank you for your purchase of UGG Australia. If you take the above points into account, you will enjoy this beautiful product for many years to come. We guarantee quality, luxury, and a unique and comfortable fit! Enjoy!

Guarantee on Maximeschoenen.com

Maximeschoenen.com always stands by its commitment to delivering beautiful and high-quality shoes, under the terms and conditions and promises made. Below, we explain the (legal) guarantees offered by our webshop. You can always rely on these.

Guarantee of correct delivery

If you ordered shoes through our webshop, we'll naturally send you a new pair that is unworn and undamaged. You can always check your order on the order confirmation we send you by email. If the shoes don't meet our quality standards and are found to have any quality defects, you can simply return them. If this is the case, please send us an email immediately at info@maximeschoenen.nl, and we'll work together to find the best solution.

Guarantee on the quality of the shoe

All shoes in our collection are made of leather, fabric, or other materials. Naturally, they must not contain any manufacturing defects. If your ordered shoe does contain a manufacturing defect, please contact us immediately at info@maximeschoenen.nl. We will review the problem as quickly as possible and try to resolve it. You will hear from us within three business days with a solution.

Wear

However, we do not guarantee wear and tear on noses, zippers, damage from use, or vulnerabilities. Some examples:

• Loose accessories, flowers or zippers on a child's shoe can quickly become damaged or lost;
• If your child plays football with shoes, crawls on the ground or brakes the bicycle with the toe of his shoe;
• A bumper on a shoe offers some additional protection, but the leather won't chafe during normal use. If you choose patent or suede children's shoes, the risk of damaging the toe cap is much greater than with smooth leather.
• Suede, like those used in UGG boots, is prone to tearing if you get caught on a paving stone. Also, don't buy them too small, as this can cause a hole to form due to friction.
• If your child doesn't open and close the zippers on their shoes or boots all the way, they can quickly become excessively worn.
• Children may carelessly step on the heel counter when putting on and taking off a shoe. This can tear the heel, making the shoe less stable.
• Other problems resulting from careless use or wear, poor maintenance and damage from moisture or other external unusual influences.

These are some examples of possible vulnerabilities that are not considered a guarantee.

Warranty Shipping & Returns

Maxime Shoes always guarantees proper delivery and returns of your ordered product. The product will be shipped to the address you provided, thus preventing errors. If your package is lost during shipping or returns, we will cover the cost. For returns, we do require proof of postage, which is issued by the post office. If you do not have this proof, we unfortunately cannot reimburse you.

For complaints, questions, compliments, or advice, you can always contact us! You can reach us at:

Telephone: +31(0)43 3219005
Email: info@maximeschoenen.nl

You can also visit our Maxime shoes store in Maastricht
Behind the Butchers' Hall 31
6211GR Maastricht
The Netherlands

Maximeschoenen.com is the online store for beautiful, high-quality children's and women's shoes. Besides a large collection of boys', girls', and women's shoes, we also have a large section with the cutest and sweetest baby shoes.

Understanding shoes for over 125 years.

Maximeschoenen.nl and .com are part of Maxime Schoenen. Founder Martin Durlinger belonged to one of the first true family-owned shoe businesses in the Netherlands, sharing a love of shoes for five generations since 1881. Our current brick-and-mortar store has existed since 1985 and has guaranteed a wonderful selection and impeccable service for years. Our store's visitors from the region, including many regular customers from Belgium and Germany, have been coming to us for years thanks to our unique mix of extensive and distinctive collections and excellent service.

A special collection with the most beautiful children's and women's shoes

In the lead-up to the new summer and winter seasons, Maxime's buying team explores all the national and international fashion fairs to put together a fantastic and varied collection of shoes for babies, children, and women. We're proud to say we offer one of the largest collections of children's shoes in the Benelux region. Each season, we offer the most popular brands, often distinguishing ourselves with our own unique colors and styles, developed in collaboration with our suppliers in countries like Italy, Spain, and Portugal, and available exclusively from us. We also always offer a core collection that has proven itself for decades for its quality and fit. So, whether you're looking for extra sturdy sneakers, colorful boots, or cute baby shoes, you've come to the right place!

Service as it should be!

We believe in helping our customers the way we would ultimately like to be helped. Because our staff is dedicated to helping every customer find the perfect shoe every day, they are uniquely qualified to advise them on finding the perfect pair of shoes. Whether you or your child have extra narrow or wide feet, or are experiencing foot problems, we always know how to help.

Clear shopping, secure payment, easy returns. The maximeschoenen.com webcare team is made up of enthusiastic employees who are happy to answer any question and try to fulfill every request.

Thanks to the excellent collaboration between our webshop and the store, we can provide valuable information about things like shoe fit. Are you unsure about the fit of a shoe before ordering? Is it wide or narrow? Is it suitable for a high or low instep? We're happy to help you make the right choice by phone or email. Because no matter how beautiful a shoe is, it should fit comfortably and conform to the shape of your foot.